Published on Apr 11, 2025 5 min read

Calendly vs. Acuity: Which Scheduling App Should You Use in 2025

Making appointments can be challenging, particularly when juggling several jobs and clientele. Calendly and Acuity scheduling tools can save you time whether you run a business, provide freelancing services, or need to plan your day. Both are well-liked instruments meant to simplify appointment booking, but they have special qualities fit for various purposes. Calendly gives smooth scheduling for one-on-one meetings and a simple connection with several calendar systems.

Acuity provides more capabilities for companies that use client management tools and custom intake forms. Your particular needs will determine the appropriate scheduling tool you use in 2025. The features, advantages, and costs of both programs will be discussed in this article to help you choose which will effectively enable you to handle your calendar.

Calendly Overview

Popular scheduling tool Calendly allows users to mark their availability and let others select a convenient time, streamlining appointment booking. Those planning meetings with coworkers or clients would find it perfect. To ensure seamless scheduling, Calendly interacts with several programs, including Outlook, Calendar on Google, and Zoom. Features of this system are customizable event types, lengths, and buffering agent times between meetings. Automated email notifications also help reduce no-shows, increasing the operation's effectiveness. With its simple interface and integration possibilities, Calendly is quite an effective approach to streamlining task scheduling.

Pros:

• Simple setup and suitable for first-time users.
• Free plan with necessary characteristics.
• Interacts with widely used calendars and communication instruments.

Cons:

• Only premium plans offer some sophisticated tools.
• Compared to Acuity, customizing choices are limited.

Acuity Overview

Top-rated for companies, Acuity Scheduling offers extensive tools for professionals needing customization. Those who handle group bookings or provide several services will find it ideal. Acuity lets users design several kinds of appointments with configurable pricing and durations. Along with capabilities for group scheduling for seminars or lectures, the platform features client intake forms to compile pertinent data before appointments. Acuity also easily accepts payments during booking since it connects with payment systems like Stripe and PayPal. Acuity is a great choice for companies requiring thorough client management and scheduling capacity with its potent tools.

Pros:

• Provides sophisticated choices for appointment forms and branding.
• Offers client profiles, among other thorough client management tools.
• Allows PayPal and Stripe to handle payments straightforwardly.

Cons:

• More expensive for sophisticated features than for other tools.
• The great power of the instrument produced a steeper learning curve.

Calendly vs. Acuity: Choosing the Best Scheduling Platform

Below are the key differences between Calendly and Acuity helping you choose the best scheduling platform.

User Interface

Calendly's simple, straightforward user interface is perfect for people or small teams needing a rapid setup. The simple design lets consumers access capabilities with little instruction. Conversely, acuity boasts a more all-encompassing UI with many choices and setups. Although this makes it more flexible and strong, learning and getting comfortable with it could take longer. Though it may not be as beginner-friendly, companies that need advanced capabilities will gain from Acuity's larger setup.

Features and Customization

Calendly and Acuity let users define availability and create reminders, but Acuity offers more capabilities for personalizing. Acuity lets you handle group reservations, generate client intake forms, and receive payments using PayPal or Stripe. It also provides the means to personalize the look and branding of your booking page completely. Calendly is a straightforward choice for individuals who require basic scheduling without sophisticated tools. Acuity's wide range of customizing choices will better suit your demands if you require more freedom.

Integrations

Most users will find Calendly and Acuity valuable since they interface with widely used systems such as Google Calendar, Zoom, and Outlook. Calendly's connectors provide shared calendar and communication tools and address basic needs. Acuity offers more thorough integrations with accounting tools, payment processors, and customer relationship management systems. Acuity provides more sophisticated and specific integrations for companies wishing to automate their scheduling process, guaranteeing better workflows.

Pricing

Calendly is perfect for people or small teams since it provides a free plan with simple features like one event type and necessary integrations. The subscription plans offer extra capabilities, including infinite event kinds and complex integrations, starting at a reasonable price. Though it offers a 7-day free site evaluation trial, Acuity is more expensive. Its pricing approach appeals more to companies or professional service providers who need sophisticated capabilities, including group scheduling, client intake forms, and payment processing, which support the increased cost.

Customer Support

By email, online help centers, and community forums, Calendly and Acuity offer first-rate customer service. Calendly's support system is consistent and fast; it provides a useful knowledge base for users to locate solutions independently. Acuity also provides these tools, but it goes one step further for its paying subscribers by providing live chat. It might be a useful tool for companies that need quick help or have problems. Both sites aim to provide quick and effective customer support, and Acuity offers an additional degree of service.

Which One Should You Choose in 2025?

When choosing between Calendly and Acuity, you must consider your needs. Calendly is a terrific choice for everyone or a small business owner searching for a basic, user-friendly application to manage their calendar. It is ideal for simple scheduling chores since it is reasonably priced, user-friendly, and compatible with most calendars and communication systems.

Acuity might be a better option if you run a company with more complicated scheduling needs, such as offering several services, requiring client intake forms, or handling group appointments. Although Acuity is more expensive, its advanced capabilities and customizations help to simplify processes and enhance client handling. Eventually, the decision boils down to your particular requirements.

Conclusion:

Calendly and Acuity will, however, be top-ranking tools in 2025. Calendly is perfect for small teams and individuals looking for an easy, user-friendly way to handle appointments. It fits rather nicely with many calendars and systems. On the other hand, Acuity provides services like client intake forms, group scheduling, and payment interfaces that align with companies with more complicated scheduling requirements. Consider your needs, budget, and the intricacy of your scheduling procedure before deciding. Both instruments have special advantages; hence, pick the one that most meets your objectives and will efficiently simplify your appointment planning.